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Who We Are
 Smith & Margol, Inc. was founded in 1984 to create, design, and manufacture sales promotions and custom premium items. We develop promotions to build awareness, generate new leads, acquire new customers and further strengthen relations with existing customers to increase your sales.
The company was one of the first to offer any type of merchandise made in China - from plush toys to totes to custom designed and hand-painted ceramics. Smith & Margol has earned the reputation as the one to call for the best creativity, client service and quality.
We specialize in creating gift-with-purchase promotions, purchase-with-purchase promotions, trade show giveaways, mobile marketing premiums, kid’s meal premiums, special event giveaways, employee appreciation programs, on-pack and in-pack premiums.
The team at Smith & Margol takes great pride in going the extra mile to find the perfect promotion solution to meet your needs. Every client gets the attention to every detail required to execute complex and last minute projects. We are motivated by a deep creative urge and an inner compulsion for sheer unadulterated excellence.
With over 27 years of experience, Smith & Margol can prevent many problems before they occur. We will locate the best factory worldwide to produce your merchandise, work closely with them to ensure that every detail is handled correctly, conduct quality control inspections, clear the goods through U.S. Customs, and handle distribution worldwide.
Smith & Margol, Inc. is certified as a Women’s Business Enterprise (WBE) by the State of Washington, Office of Minority and Women’s Business Enteprises (OMWBE).
Meet the Team
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Susanne Margol Holmes
President
Susanne founded Smith & Margol, Inc. in Beverly Hills, California in 1984.
She began her advertising career at Young & Rubicam Los Angeles, managing accounts in industries ranging from designer jeans to groceries. After Y&R Susanne combined her passions for marketing and travel by establishing a unique business to design premiums and promotional items and manufacture in Hong Kong, Taiwan and China. When not creating promotions, Susanne loves to mountain bike, skate ski, windsurf, fly fish and trail run.
Motto on her office wall: "Fun may be the most important discipline of all." |
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Sarah Diamond
Vice President
Sarah is a true team player. The combination of her domestic and international production knowledge, dedication to clients, excellent customer service, innovative ideas, and attention to detail allow each project to be handled with the utmost care and respect. Her commitment to excellence and desire to grow professionally make her an invaluable member of the team. Sarah spends her free time coaching fastpitch softball, working out and spending time with friends and family.
"We are what we repeatedly do. Excellence, therefore, is not an act but a habit." Aristotle
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Megan Grimnes
Manager of Client Services
Megan’s background includes experience in marketing and office management. Her organizational skills, attention to detail and positive attitude are a great asset to the team. In her spare time, Megan enjoys playing indoor soccer and chasing after her son Finley.
"Nothing great was ever achieved without enthusiasm” – Ralph Waldo Emerson
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Tristen Nelson
Sales and Marketing Assistant
Tristen's creative thinking, upbeat personality, and commitment to customer service make her a great addition to the team. Her drive to exceed expectations ensure each project is given proper attention and care. Outside of work she can be found running, hiking, and enjoying a strong cup of coffee.
"Ask yourself: 'Can I give more?'. The answer is usually: 'Yes'."
-Paul Tergat
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Jordyn Kehle
Sales and Marketing Assistant
Jordyn’s background includes working with media publications as well as journalistic writing. Her time management, organization and professional writing skills are great contributions towards Smith & Margol’s success. Outside the office, Jordyn can be found reading, playing volleyball and studying to be on Jeopardy.
“Energy and persistence conquer all things.”
-Benjamin Franklin
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